Shipping and Returns

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Shipping and Returns Policy - Digital Ebooks

Digital Delivery Process

Your ebook will be delivered instantly upon successful payment completion. You'll receive a confirmation email containing your download link(s) within 5 minutes of purchase. No physical shipping is required.

Download Instructions

Click the download link in your confirmation email to access your ebook files. Downloads are available in multiple formats (PDF, EPUB, MOBI) when applicable. Your download link remains active for 30 days and allows up to 5 downloads per purchase.

Access and Compatibility

Our ebooks are compatible with most devices including:

  • E-readers (Kindle, Kobo, Nook)
  • Tablets and smartphones (iOS, Android)
  • Computers (Windows, Mac, Linux)
  • Reading apps (Adobe Digital Editions, Apple Books)

Refund Policy

Due to the digital nature of our products, all sales are final once the download link has been accessed. However, we offer full refunds within 24 hours of purchase if you experience technical difficulties preventing download or if the product was purchased in error. Refund requests must include your order number and reason for return.

Technical Support

Need assistance with your download or experiencing compatibility issues? Our technical support team is here to help:

  • Email: support@yourstore.com
  • Response time: Within 24 hours
  • Live chat: Available Monday-Friday, 9 AM-5 PM EST