Shipping policy
All products are digital. After payment, you'll receive an automatic download link by email (e-books) or a personal access code by email (online courses) — instant delivery worldwide, 24/7. No physical shipping.
Instant Delivery
After payment, you will automatically receive a download link by email — available 24/7, worldwide.
Online Courses
For our online courses (GlobalVet Anesthesia Academy, GlobalVet Imaging Academy and GlobalVet Clinical Atlas), your personal access code arrives by email shortly after payment and is also shown as the tracking number on your order. Enter it on the course website to unlock the full course, with lifetime access. Each code is for your own use. Course bundles also include e-book download links by email, valid for 7 days as described below. If your code has not arrived or does not work, email info@globalvetco.com and we will resend it or fix it.
How to Download
- Complete your purchase at checkout
- Check your email for your download link (check spam if not received within 5 minutes)
- Click the link to download your files directly to your device
- Your link is valid for 7 days from generation (when the link is created), not from first use. Keep your files permanently. If it expires, email us for a fresh link at no charge — no time limit on access issues
Compatible Devices
PDF e-books open on desktop, laptop, tablet or smartphone with Adobe Acrobat Reader (free) or any PDF app. Online courses run in any modern web browser on desktop, laptop, tablet or smartphone. Video, 3D, and extras ZIP packs follow the notes on that product page.
Worldwide
No customs, no import fees, no waiting. Instant access wherever you are.
Issues?
Email info@globalvetco.com — technical problems are always fixed or refunded, with no expiry on support. Refunds: online courses, 30-day money-back guarantee; e-books, 7 days if the file has not yet been downloaded.